Program Ally List

Energy Incentive Program
FirstEnergy Incentive Programs
Frequently Asked Questions

Application Questions

Pre-approval Questions

General Program Questions

I am having difficulty filling out the Lighting For Business Form. Where can I go for help?

We have a weekly Application Assistance Webinar during which our staff can help you with questions. For more information, visit our website at You also can contact a program representative at

Does the equipment need to be paid in full by a specific date?

The project does not need to be paid in full by any specific date, but a dated invoice that falls within the date range of the program is required.

If my application is incomplete, will I still be in the queue? Will my place in line be held while I get my paperwork together?

If a participant receives an application acknowledgement, their place in the queue will be saved. However, if a participant does not respond within ten business days to requests for additional information, their application may be voided or moved to the back of the processing queue.

If I have corresponded with a Program Representative in the past, can I send my application directly to them, rather than through the website, fax, email or mailing address?

We encourage participants to apply online using the "Submit" button on the last page of the application forms whenever possible. This results in faster processing. Otherwise, send all forms and documentation through the following contact points:
  • Fax: 240-539-8090

  • Email:

  • Mail: FirstEnergy Lighting Incentives for Business Program
    19813 Leitersburg Pike, #301, Hagerstown, MD 21742
Applications may not be submitted to an individual program representative.

How do I submit an application if my project is anticipated to take many months (or multiple phases) to complete?

For large, multi-phase projects, you may submit an application for each phase of the project. All incentives are issued on a first-come, first-served basis. The project pre-approval letter defines terms for incentive payment and a commitment expiration date unless an extension is granted by the program manager.

Can a single account number have multiple applications?

If a project associated with that account number is undertaking several phases of equipment installation, then that single account number can have multiple applications in the programs.

Where can I find my electricity account number?

On your utility bill, near the top left side. The account number will have either 12 digits or 14 digits.

Now that I know I’m eligible, how do I apply for incentives?

To apply for incentives, complete the application(s) and attach supplemental forms (if applicable) on the website. Fill out the entire form, including your Potomac Edison utility account number. Submit the completed forms, along with the manufacturer’s cut sheets for the proposed equipment by following the instructions on the application form.

How can I learn if my equipment meets the eligibility requirements?

The first thing to do when applying for incentives is to thoroughly read through the application. Applicants should also become familiar with the website, as there are many resources explaining how to fill out the application. Customers should work with their design team and contractors to ascertain whether equipment meets the requirements of the program. For specific project-related questions, contact a program representative at

How does the pre-approval process work for Lighting For Business projects?

Participants must submit a complete application package that includes a completed and signed application form and if applicable, an AMPLIFYTM submittal. Program staff conducts a technical review of the application package and, if needed, contacts the participant with any questions. Upon completion of technical review, the participant is issued a pre-approval letter. Upon receipt of the pre-approval letter, the participant may purchase and install their energy efficient equipment.

Will the incentive be paid to the contractor or the customer?

Payment will be made to the participant listed on the application unless the participant elects to assign their program incentive to a third party by filling out and signing the "Authorization for Incentive Payment to Third Party" section of the program application form or completing the Dual Incentive Payment Form.

How long do I have to install the equipment after pre-approval?

Applicants have 90 days (see installation schedule requirements in the program terms and conditions) to complete the installation from the pre-approval date, as noted on the pre-approval letter. However, if installation schedules are delayed, please contact your program representative at to request a project extension.

What documents do I submit after equipment is installed?

To complete the processing of your incentive, submit invoices or proofs of purchase for all proposed equipment, with the following information:
  1. Quantities
  2. Model numbers
  3. Installation address
  4. Purchase date
You must also submit a completed IRS W-9 form for the incentive recipient(s). You can download a blank W-9 here.

During our project, we changed the amount of lights we installed. How should I notify the program?

Please revise the Lighting Form or AMPLIFYTM submittal to reflect the actual equipment that was installed and send that to us with an itemized invoice reflecting what was installed.

What lighting products or technologies qualify for this program?

The Lighting For Business Program is designed to support equipment and controls that can save energy (kWh). Equipment must be code compliant.

Do my CFLs need to be ENERGY STAR® rated to receive incentives?

No, the CFL does not need to be ENERGY STAR® to receive incentives.

What if different equipment was substituted after pre-approval?

Project scope often changes during installation. If changes occur after pre-approval, contact your program representative at If the installed equipment meets the program requirements, the incentive will be paid. If the installed equipment does not meet the program requirements, no incentive will be paid. Final incentive payment will be based on the "as-built" documentation provided with the final application. If your project scope increases during construction, your incentive may increase if additional funding is available. There is no guarantee of additional funds for projects that increase in size after pre-approval.

What is the approximate turnaround time for application pre-approval and expected time frame for receiving incentives after project completion?

Project pre-approval is estimated to take 30 days after a complete application package is received by the program. Applications under the Lighting for Business program that are configured and submitted using AMPLIFYTM are generally pre-approved within 1 business day. Applications are acknowledged upon receipt with an email response. If the participant has not received an acknowledgment of application receipt within five business days of submission, contact a program representative at Once a project is installed, a complete application package with proof of purchase is received by the program, and final approval is granted, a check will be issued within approximately 90 business days.

Under what circumstances do I need to get pre-approval of equipment?

All projects applying for incentives require pre-approval from the program before purchasing and installing equipment.

What documentation must be submitted with my application?

A complete application package includes the following:
  1. A completed, signed application form listing the quantities of qualifying
    equipment included in your project.
  2. Manufacturer’s specification ("cut") sheets for each equipment type to verify
    that the proposed equipment meets the program requirements and is eligible for
    incentives. The relevant efficiency levels should be clearly indicated on the cut
    sheets. Please circle and/or highlight the information for each type of equipment.
  3. Any supplementary forms (HVAC Supplemental Calculator, etc.)
  4. For custom projects, refer to the instruction page of the Custom application for required.

How can I configure my Lighting for Business application using AMPLIFYTM?

Contact a program representative at to obtain an AMPLIFYTM account. You will be provided with a short training session and a login.

Using AMPLIFYTM has several advantages:
  1. No incentive measure selection is required on the application form (just check the
    box at the top of page 3).
  2. No cut sheets are required.
  3. Applications can be processed faster, including pre-approval within 1 business day.

Do churches qualify for the incentive program?

Yes. The program is open to all commercial, industrial, not-for-profit, and government retail customers of Potomac Edison in the state of Maryland.

If my building is mixed-use, can I still qualify for the incentives?

Program eligibility for mixed use buildings depends on the meter set-up. For instance, if a multifamily building with a first-floor commercial retail space has a commercial meter, then that retail space as well as the building’s common areas would be eligible for program incentives.

Is there a limit on the amount of incentives we can receive for a project?

Incentives are limited to the total cost of the new equipment, not including taxes. For Custom projects, the limit is 50% of the total project costs.

Can I get an incentive for equipment that is fueled by natural gas?

No, incentives are for electricity savings only.

Who is eligible to receive incentives?

Commercial, industrial and governmental customers of Potomac Edison in the State of Maryland are eligible to receive incentives.

I receive a bill from Potomac Edison, but I receive my electricity from a different electricity supplier. Do I still qualify for incentives?

My Company submitted the paperwork to become a new Program Ally and I have an application to submit, do I need to wait until I become an ally to submit an application?

Answer: No, you never have to wait to submit an application we encourage you to submit applications before and after you become a Program Ally.

What are the qualification requirements for LED lighting equipment?”

Where applicable, LED lighting equipment should be EnergyStar qualified or listed on the Design Lights Consortium (DLC) qualified products list. Consult the application form for details

My company is interested in learning about Potomac Edison programs. How can I be notified about program launches, new incentive offerings, application forms, etc.?

Please send your company information to and indicate that you would like to be added to our mailing list to receive program updates. Please visit our website at for more information.

What if my project is chosen for an on-site inspection? What will this include?

A random sample of project sites will be surveyed by program staff to verify pre- and/or post-installation conditions or to verify documentation prior to incentive payment. Any equipment on the final application form that qualifies for incentive payment may be subject to on-site inspection. Typically, these site visits include visual inspection of the qualifying equipment, including lighting fixture counts and confirmation of nameplate data, etc. As described in the program terms and conditions, the participant is asked to provide reasonable access to the facility, the qualifying equipment, and related documentation and data. Every effort will be made by the program staff to schedule these surveys at a mutually convenient time to avoid a delaying incentive processing.

When do the programs end?

The current incentive programs are scheduled to end December 31, 2014, or when incentive funds are fully committed, whichever happens first.

Where can I find the terms and conditions of the programs?

Please refer to the application form for the program terms and conditions. You may contact a program representative at any time for clarification or with questions at

Can I receive incentives if I received money through other avenues like government grants or other utility programs?

Customers of Potomac Edison in the state of Maryland can still receive incentives, even if their projects were funded by a grant source.

Are there tax implications associated with receipt of program incentives?

Consult your tax advisor. Incentives received by the participant may be taxable at the federal, state or local level. Participants are responsible for declaring and paying any taxes.

These programs support the EMPOWER Maryland Energy Efficiency Act. Costs will be recovered through a monthly surcharge on customer bills. Participation in these programs can help offset this surcharge.
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